We obtain personal information when you submit such data to us or our partners directly. The types of Personal Information that we obtain is the typical information that you provide when you travel. This includes:
Other information we may collect
We disclose Personal Information to our partners and App supplier, as well as to the processors that act on their behalf, to carry out these activities and to help perform the underlying contracts with you.
We also disclose Personal Information to vendors that perform functions on our behalf, including suppliers of software development services, business processing service providers, contact center service providers, and computer maintenance providers. We contractually require these vendors to maintain appropriate protections for Personal Information and to only process such data in accordance with our instructions.
We may also process and disclose Personal Information when lawfully requested by public authorities, including requests based on national security or law enforcement requirements; for credit card processing, authentication, and fraud prevention; or as otherwise required or permitted by law, subpoena, or regulation. We do not sell Personal Information for purposes of allowing third parties to conduct direct marketing for their own products or services.
Your privacy settings can be used to withdraw your consent for the use and disclosure of Personal Information at any time, which will only affect future use and disclosure of such information. Please note that withdrawal may prevent you from using the App or impact certain functionality. You can adjust your privacy settings in your profile settings
We and our App supplier maintains reasonable measures to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We also take reasonable steps - to the extent reasonably possible in the context of our role as an intermediary between travel providers and you - to keep Personal Information accurate, current, complete, and reliable for its intended use.
The security of all information we receive is an important concern to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result,we or our App supplier can't ensure the security of any information you transmit to us or from our App or online Services, and you do so at your own risk.
We and our App supplier retains Personal Information no longer than is necessary to comply with legal obligations and to fulfill legitimate business and compliance purposes. Personal information is destroyed no more than 36 months after the completion of the last travel transaction.
We or App supplier analyses, uses, discloses, and processes statistical and other data in de-personalised form that we or our App supplier obtains or generates in connection with this App or Services. This data is used to identify trends and other activities in the travel industry.
This is App is not intended for use by minors. We do not knowingly collect Personal Information from any minor child.
Personal Information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our partner. Such staff maybe engaged in, among other things, the fulfilment of the Services you receive from us, the processing of your payment details and the provision of support services. By submitting your Personal Information, you agree to this transfer, storing or processing. The countries that your Personal Information may be transferred to may have laws that differ from the laws of your country.
Personal Information provided to or collected by our App and Services is controlled by XLGO, or by our App supplier, Travelport Digital Limited, 1 Cumberland Place, Fenian Street, Dublin 2, Ireland
European data privacy laws grant European data subjects certain rights with respect to the:
Data subjects may direct their requests, questions or complaints relating to their own personal information to Travelport Digital Limited, 1 Cumberland Place, Fenian Street, Dublin 2, Ireland at firstname.lastname@example.org. We and our App supplier retains the right to use reasonable measures to authenticate the identity of any data subject who requests access to their personal information or otherwise raises any questions.
If any European data subject experiences an issue regarding their personal information that the European data subject cannot resolve directly with XLGO or Travelport Digital, such data subject has a right to lodge a complaint with the governing Data Protection Authority.